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Unity Facilities Management & Services UNITY Facilities Management
& Services

Debt Collection & Receivables Recovery Division

Money you are owed, professionally recovered

Commercial receivables recovery across Qatar. We start with conversation, document every step, and escalate through licensed legal partners only when talking has run out.

Why it matters

An unpaid invoice is still your money

Most businesses in Qatar write off receivables not because the debtor cannot pay, but because chasing takes time nobody has. Calls go unanswered, the invoice ages, and eventually it is quietly forgotten.

We take that work off your desk. Structured follow-up, in Arabic and English, with a written record of every contact — which is what matters if the case ever reaches a court.

  • Amicable recovery first — most debts settle without legal action
  • Every call, letter and commitment logged and reportable
  • Arabic and English, so language is never the obstacle
  • Legal escalation through licensed partners when required
How we work — and what we will not do

Qatar's framework protects the debtor as well as the creditor. We work strictly within it: professional communication through authorised channels, no harassment, no intimidation, no contacting third parties about your debtor's affairs. Recovery that damages a commercial relationship or exposes you to a counterclaim is not recovery. Where a matter needs legal proceedings, it is handled by licensed legal counsel, not by us.

What we recover

Business-to-business receivables across the sectors we already work in.

01

Commercial Invoice Recovery

Unpaid supplier invoices, service contracts and trade debts between businesses. The most common case we handle, and the one that most often settles with a properly worded demand and consistent follow-up.

  • Supplier invoices
  • Service contracts
  • Trade debts
  • Retainer arrears
  • Disputed balances
02

Rental & Facility Arrears

Outstanding rent, service charges and maintenance fees for landlords, building owners and property managers. Our facilities background means we understand the paperwork these disputes turn on.

  • Commercial rent arrears
  • Service charges
  • Maintenance fees
  • Compound & tower portfolios
03

Aged Receivables Review

A structured pass over your ledger to identify what is realistically recoverable, what needs escalating, and what should be written off. Often the most valuable thing we do, because it tells you where to spend effort.

  • Ledger review
  • Recoverability assessment
  • Prioritised action list
  • Write-off recommendations
04

Credit Control Support

Preventing the problem instead of chasing it. Payment terms that hold up, invoicing that leaves no room for dispute, and a follow-up rhythm that catches a late payer in week two rather than month six.

  • Payment terms review
  • Invoicing process
  • Follow-up schedules
  • Customer credit checks
  • Staff training

Our services

What we collect

From a single unpaid invoice to a full ledger of aged receivables.

  • Individual debt collection Personal debts owed to your business by an individual customer or account holder.
  • Corporate and company debt collection Business-to-business debts, from small suppliers to established trading companies.
  • Invoice and payment recovery Specific unpaid invoices chased with a formal demand and structured follow-up.
  • Outstanding receivables follow-up Ongoing pursuit of an aged ledger, prioritised by what is realistically recoverable.
  • Payment negotiation and settlement follow-up Instalment plans and settlements negotiated, documented, then monitored for compliance.

The process

Four stages, escalating only as needed

Most cases close in the first two. We tell you honestly where yours is likely to land.

STAGE 01Days 1–3

Case review

We look at the contract, the invoices, the delivery evidence and the correspondence so far. This determines whether the debt is clean, disputed or weak — and we tell you before you commit to anything. Some cases we decline.

STAGE 02Weeks 1–4

Amicable recovery

Formal demand letter in Arabic and English, then structured telephone and in-person follow-up. The aim is a payment or a written payment plan. Most debts that are going to settle, settle here.

STAGE 03Weeks 4–8

Negotiated settlement

Where the debtor cannot pay in full, a documented instalment agreement is usually better than a judgment they cannot satisfy. We negotiate the terms and monitor compliance.

STAGE 04If required

Legal escalation

If talking has genuinely run out, the file — complete, documented and court-ready — goes to licensed legal counsel. You decide whether to proceed. We hand over a case that has been built properly from day one, which is where most self-managed claims fall down.

On outcomes. Nobody can guarantee recovery, and any agency that promises it is telling you what you want to hear. What we can commit to is a documented, professional process — and an honest assessment at stage one of what your case is actually worth pursuing.

Why Unity

We already work in your sector

We are not a call centre working from a spreadsheet. We run contracts with supermarkets, restaurants and property portfolios across Qatar — the same businesses that generate these receivables.

We understand the paperwork

Service contracts, delivery notes, signed job sheets — we know what documentation exists in these industries because we produce it ourselves.

Sector knowledge
Bilingual, on the ground

Arabic and English, in person where it matters. A conversation at the counter achieves more than twenty unanswered emails.

Local presence
Relationships preserved

Many debtors are customers you want to keep. We recover the money without burning the account, unless you tell us otherwise.

Commercial judgement
Documented throughout

Every contact logged with date, method and outcome. If it goes legal, the file is already built.

Court-ready records
Aligned incentives

Commission-based on most commercial cases — we are paid when you are. Terms agreed in writing before we start.

No recovery, no commission
One supplier

If we already handle your cleaning or pest control, this sits on the same account with the same supervisor and one invoice.

Existing clients

Start here

Tell us about the debt

An initial case review costs nothing and carries no obligation. We will tell you honestly whether it is worth pursuing.

Everything you send is treated in confidence. Or call +974 5009 8004.

Sitting on invoices nobody is chasing?

Call us on +974 5009 8004
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